Proposed Changes for April Change Day 2025 & 2026
For April Change Day 2025 and 2026 (April 13, 2025; April 12, 2026), a public comment period is now open through December 13, 2024, for the public to review the proposed major changes for service and fares and share their comments.
A public comment period allows UTA to share information and raise awareness about proposed changes. The public has the chance to share how proposed changes may impact them and how UTA can support the community should any changes be approved.
About April Change Day
UTA regularly reviews and adjusts our services, fares, customer-facing information, and more across our service area to ensure the system is working well for our riders and communities.
The service change proposals for April 2025 and 2026 will kick off the first two years of the UTA Five-Year Service Plan (5YSP).
The final draft of Five-Year Service Plan, currently under review for adoption by UTA’s Board of Trustees in December 2024, includes multiple proposed changes for April 2025 and 2026. These changes are based on analysis done in conjunction with the 5YSP, as well as significant community engagement both before and during the 5YSP process. This process provides a final review in accordance with Title VI and a public review to ensure the service change proposals are finalized and approved for implementation. The FYSP was developed with the following goals in mind:
- Improve employee working conditions and provide consistent service throughout the day
- Implement Long-Range Transit plan and prepare for future service/projects
- Respond to community and stakeholder feedback
- Optimize the system for more access within current limits
- Restore service in areas where it was previously reduced
2025 service changes are planned for implementation on April 13, 2025; 2026 service changes are planned for implementation on April 12, 2026.
There is one fare change for April 2025, which is to charge fare on Route 628, Midtown Trolley, to align with other local bus services.
Additional fare change proposals are in preparation for the new fare technology systems and replacements forthcoming over the next 2 years. Exact timelines are still being determined.
UTA has been implementing a multi-phase process for a new fare collection system that aims to be simple and easy for riders to understand, that maximizes the convenience of paying fares, that allows for seamless travel between modes, and that is equitable.
Fares will be simplified by eliminating multiple fare products that customers must choose from when deciding to ride transit. Instead, customers will set up pre-paid, reloadable accounts that are associated with fare media such as electronic tap cards, bank cards, and mobile phones.
Customers will pay fare and validate their payment by tapping the fare media (card or phone) on electronic card readers located on buses and rail platforms. Fare pricing will be done automatically on the back end and the customer will be charged the least expensive fare rate based on their travel patterns and eligibility for reduced fare.
UTA is starting the final phases of this project. To support the rollout of this project and achieve an integrated fare collection system, fare changes are being proposed.
Get Involved, Provide Comments
The public comment period is open now through December 13! Share your comments using the form below by December 13:
You can also share your comments using any of the following:
- Email: hearingofficer@rideuta.com
- Phone: 801-287-3888
- Mail: Utah Transit Authority, C/O Jolisha Branch, 669 W. 200 S., Salt Lake City, UT 84101
Join the discussion: Attend the virtual meeting
A virtual public meeting is scheduled for Wednesday, November 20, at 5:30-7 p.m. on Zoom. Please register to participate using the link below.
Observe Only: If you wish to view and listen (only — no comments) to the formal meeting, you can do so live at UTA’s Facebook page: https://www.facebook.com/RideUTA/
*A recording will be made available on this page after November 20.
Proposed Service Changes April 2025
Here’s what we have planned for April 2025:
Box Elder, Weber, Davis Counties 2025 | Goals | |
Route 417 | New, 30-minute frequency route between North Temple & Woods Cross Station; community priority | Respond to community & stakeholder feedback Optimize the system for more access within our current limits |
Route 470 | Realignment, serve Layton Hills Mall | |
Route 626 | Replaced by modified route 640 | |
Route 627 | Extend route to Fruit Heights Park and Ride, reroute to maintain coverage | |
Route 628 | Replace trolley with local service, re-route to serve new coverage areas in Layton; end of Zero Fare, begin charging regular fare ($2.50) | |
Route 640 | Shorten to Clearfield Station, re-route to 5600 South and 2000 West | |
Route 642 | New route, serves Freeport Center |
Salt Lake County 2025 | Goals | |
Route 39 | Restore service to 15-minute frequency; community priority | Implement Long-Range Transit Plan Respond to community & stakeholder feedback Optimize the system for more access within our current limits Restore service |
Route 126 | New route, serve Salt Lake Community College, Real Salt Lake Academy; community priority | |
Route 201 | Restore service to 30-minute frequency | |
Route 217 | Realignment and new terminus at 1460 West to connect to Green Line at Power Station | |
Route 218 | Restore service to 30-minute frequency | |
Route 219 | New, 60-minute frequency route serving Redwood Route in southwest Salt Lake County | |
Red Line (703) | New Red Line TRAX station: South Jordan Downtown |
Utah County 2025 | Goals | |
West Provo IMZ (Zone 581) | New Innovative Mobility Zone, UTA On Demand service planned for this area, including the Provo Airport | Implement Long-Range Transit Plan |
Route 823 | New route serving south Utah County; community priority | |
Route 871 | Realignment, serve Sandy Civic Center Station |
Proposed Fare Changes April 2025
Route 628 Midtown Trolley:
- Will transition from Zero Fare to paid fare on April Change Day 2025. This service will mirror the rest of the UTA system at $2.50 for a regular one-way trip.
Proposed Service Changes April 2026
Here’s what we have planned for April 2026:
Box Elder, Weber, Davis Counties 2026 | Goals | |
North Weber IMZ (Zone 562) | New Innovative Mobility Zone in north Weber County | Respond to community & stakeholder feedback Optimize the system for more access within our current limits Restore service |
Brigham City IMZ (Zone 563) | New Innovative Mobility Zone in Brigham City, planned to replace service previously offered by Route F638 | |
Route 455 | Realignment; shorten route to Dee Events Center | |
Route 601 | Discontinued | |
Route 604 | Realignment; extend to Weber State University; replace Route 455 | |
Route 610 | New route providing local service in Ogden; replaces portions of the Routes 612 and 625 | |
Route 612 | Realignment; serve Pleasant View, Ogden Station, Washington Terrace, South Ogden; replaces the Route 601 Trolley; community priority | |
Route 625 | Discontinued | |
Route 628 | Discontinued | |
Route 630 | Service to Pleasant View Station; increase to 30-minute frequency | |
Route F638 | Discontinued route, replaced by new IMZ service in Brigham City | |
Route 640 | Realignment; provides service between Roy Station and Layton Station | |
Route 645 | Realignment and frequency changes; Harrison Boulevard/40th Street, will operate with increased weekday frequency on a modified routing. Stops to the west of Quincy Avenue along 36th Street will no longer be serviced. |
Salt Lake County 2026 | Goals | |
Salt Lake City Westside UTA On Demand Zone | Expanded to include Central Pointe Station |
Implement Long-Range Transit Plan Respond to community & stakeholder feedback Optimize the system for more access within our current limits Restore service |
Route 2 | Discontinued, replaced by Route 2A and 2B service | |
Route 2A & 2B | New, will provide increased weekday frequency; replaces Route 2 |
|
Route 4 | Realignment; extend to 6200 South Wasatch Park and Ride, extend to Little Cottonwood Canyon Park and Ride |
|
Route 45 | Realignment; re-route to improve connections and increase weekday coverage |
|
Route 54 | Increase to 15-minute frequency; community priority | |
Route 62 | Realignment; extended to Copper City Drive for improved connectivity |
|
Route 72 | Realignment; extended east to the 6200 South Wasatch Park and Ride |
|
Route 205 | Increase to 15-minute frequency on weekdays and Saturdays |
|
Route 220 | Realignment; route will end at the University of Utah Student Union and not continue to Salt Lake Central. Downtown connections will be provided by the Routes 2A and 2B |
|
Route 223 | Realignment to serve Murray Central and increase to 30-minute frequency on weekdays |
|
S-Line (720) | Extend S-Line to Highland Drive |
Utah County 2026 | Goals | |
Lehi IMZ (Zone 582) | New Innovative Mobility Zone in Lehi |
Implement Long-Range Transit Plan Respond to community & stakeholder feedback |
Route 806 | Discontinued, and replaced by Lehi IMZ and new Route 860 |
|
Route 846 | New, 30-minute frequency route serving East Orem and connections to Vineyard Station |
|
Route 850 | Realignment to serve Valley Grove area |
|
Route 860 | New, 30-minute frequency route providing serve to Eagle Mountain and Saratoga Springs |
|
Route 862 | Realignment, extend route west to cover areas previously served by Route 850 |
Other Proposed Fare Changes – 2025-2026
Read more detail in the Proposed Fare Changes Fact Sheet
UTA is proposing fare changes to support a new fare collection system that is being built to replace the current fare collection system. The proposed fare changes support the improved functionality. The new fare collection system includes:
- New ticket vending machines (TVMs)
- Electronic card readers for all buses and rail platforms
- Additional mobile fare payment functionality
- Mobile inspection devices
- Updated back-end software system
- Traditional fare media such as paper tickets and passes will be replaced by a new electronic ticketing and payment system referred to as account-based ticketing (ABT).
- ABT supports fare media that includes electronic tap cards, bank cards, and mobile phones.
TVMs will vend electronic FAREPAY Cards instead of paper tickets. The list of full and reduced fare tickets that would be replaced includes:
- One-way
- Round trip
- Upgrade ticket
- Group pass
- Day pass
First-time FAREPAY Card buyers will pay a fee on the card of $3. Riders using a FAREPAY Card as their method of payment should save that card for all future uses to avoid the card fee again.
Monthly passes will be replaced by FAREPAY Cards, and the best fare will continue to be automatically calculated using fare capping technology. The monthly passes being eliminated include:
- Reduced fare monthly stickers (RF, XRF)
- Reduced fare monthly pass (R, XR)
- Full fare monthly pass (A, X)
By moving to the FAREPAY Card, customers will pay as they go instead of paying for the full monthly cost of a pass upfront; they will reload the same FAREPAY Card each month instead of getting a new monthly pass each month; and through the FAREPAY system will received fare capping and other discounts if eligible automatically applied to the fare they pay.
Although development has not started, UTA plans to integrate mobile fare payment for both pass partners and the public with the new fare collection system and anticipates tickets will be replaced by pre-paid, reloadable accounts. This information may change slightly as UTA finalizes the future of mobile fare payment.
The following passes are anticipated to be eliminated from the mobile app in the future:
- Day Pass
- One-way (full or reduced fare)
- One-way FrontRunner (full or reduced fare)
- Monthly regular (full or reduced fare)
- Monthly premium (full or reduced fare)
- One-way Ski Pass, seasonal (full or reduced fare)
- Group pass (premium pass for 4 people)
- Riders License, seasonal (discounted youth pass)
- One-way Paratransit (passengers must pre-qualify)
- Flex Route deviation (flex route only)
- Special Event pass
- Full fare monthly pass (A, X)
- Reduced fare
- For customers paying cash at the farebox upon boarding a bus, bus operators will no longer issue paper transfers.
- For customers paying cash on bus, and who transfer between different modes of transit, each leg of the trip will cost separately.
- For example: a rider takes Route 220 and transfers to the Red Line TRAX, this trip will cost $2.50 for the bus ride and $2.50 for the TRAX ride for a total of $5.00.
- Transfer credits will automatically be applied on electronic fare media, including the FAREPAY Card. The time frame customers can travel on more than one mode of transit using electronic fare media without incurring an additional fare cost will remain two hours from the tap off.
- Reduced fare discounts will only be available for customers using electronic fare media. To receive the discount, customers should apply for and use a Reduced Fare FAREPAY Card, which will require customers to create an account.
- Reduced fare eligible riders who pay cash through the farebox will not be eligible for a discount and will need to pay full fare.
- Customers that are eligible for a reduced fare discount can use cash to add funds to the FAREPAY Cards at TVMs, UTA customer service locations, and retailers. Funds may also be added to FAREPAY Cards online using non-cash payment options.
- Reduced fare plastic ID cards will be phased out. They are being retired because they cannot be read or validated by the electronic card readers. Riders who utilize this ID card should transition to the Reduced Fare FAREPAY Card by applying online. Riders can add funds to an electronic card at TVMs, UTA customer service locations, and retailers.
- Customers not currently using UTA’s Reduced Fare FAREPAY card can apply online and do not need to wait for the new fare collection system to be implemented.